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Talk to our team
Questions before you buy or help after your order arrives - give us a call, send us a message or visit one of our stores.
Which? Recommended Provider Rated Excellent · 4.7 on Trustpilot
Refurbished properly, since 2012.
The latest iPhones, iPads, Apple Watches and consoles, tested, certified and backed by a free 12-month warranty, for less than you would pay new.
Our promise
Not just the premium ones. Whatever you buy from us and whatever grade you choose, this is the standard.
Every iPhone, iPad, Apple Watch and every other device goes through a full diagnostic before it is listed, so every part works as it should.
A full year of cover with every purchase, at no extra cost. If anything goes wrong, we put it right.
Our phones hold at least 75% of their original battery capacity, and you can choose a brand new battery when you buy.
Use any UK network from day one. No contract, and no monthly payments you did not sign up for.
Every device is Phonecheck certified against the national lost and stolen databases and Find My, so it is lawfully yours.
Once it passes its checks your device ships free with Royal Mail, ready to use the day it arrives.
How it works
Every device goes through the same four stages before it is listed.
Our refurbishment team sources quality devices, most with only light wear.
A 70+ point diagnostic on every function, from the screen to the speakers.
Repaired where needed, then cleaned and restored to our standard.
Phonecheck certified, graded honestly and shipped free with a 12-month warranty.
Phonecheck certified. Every device we sell is diagnosed and history-checked with Phonecheck before it is listed.
Refurbished vs new
A refurbished device gives you more for your money. Try a new brand or ecosystem without paying full price, or step up to the Pro or Plus model for what the standard one costs new.
Every device we sell is thoroughly repaired, cleaned and checked before it goes back on sale, and comes with the same 12 months of cover you would expect from new.
Shop all refurbished devices
Which? Recommended Provider
Best Online Retailer finalist
Phonecheck certified
Need help?
Questions before you buy or help after your order arrives - give us a call, send us a message or visit one of our stores.
Sustainability
Buying refurbished keeps good tech out of landfill. We also partner with One Tree Planted to plant a tree every day.
Awards
The iOutlet is an award-winning online and wholesale-retail company focusing on refurbished phones, tablets, game consoles, and other tech. The iOutlet is the place to go for certified pre-owned devices where quality and performance are guaranteed. Every device is rigorously tested and nothing is shipped out to you short of perfect working order.
James Green Limited is not a lender and acts only as an introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply.
Please note Pay in 30 days and Pay in 3 instalments is not regulated by the FCA. Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by the due date.
James Green Ltd, trading as The iOutlet, is an appointed representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority. Product Partnerships Limited’s FCA registration number is 626349 and its address is Second Floor, Atlas House, 31 King Street, Leeds LS1 2HL. Product Partnerships Limited’s permitted business is to act as a Principal for a network of Appointed Representatives who arrange regulated credit facilities for customers who are purchasing goods from them.
James Green Ltd acts as a credit broker not a lender and can introduce you to PayPal Credit, a trading name of PayPal (Europe) S.à.r.l et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg (FRN: 470235). We do not receive any commission for this activity. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints,
please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk.
We also offer unregulated Credit agreements:
Klarna. Please note that Pay in 3 instalments and Pay in 30 days is not regulated by the FCA. Please use these products responsibly and ensure you can make repayments on time. Finance is subject to status. T&Cs and eligibility apply. Failure to make repayments on time may negatively impact your ability to use Klarna’s products in future.
Clearpay. please use responsibly. Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. You must be 18+ and a permanent UK resident (excl Channel Islands). T&Cs and other eligibility criteria apply. Late fees apply.
PayPal. Pay in 3 is an unregulated credit agreement, so you will have fewer protections than under a regulated credit agreement. Consider if the purchase is affordable and how you will make repayments. Missing payments may make other borrowing more difficult or more expensive. Pay in 3 eligibility is subject to status and approval. 18+ UK residents only. See product terms for more details. You can use Pay in 3 on purchases £20.00 – £3,000.00.
Please click to view our Financing Initial Disclosure Document (IDD).
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