All of our iPhone’s and iPad’s have a 12 month warranty. We have terms and conditions of what is and isn’t covered. This can be found here.
Jailbroken is an unofficial unlock and involves changing the software for a non Apple version. This means there is no support from Apple and if it goes wrong it will more or less be the end of the phone. Along with this, any updates to the iOS through iTunes and the unlock is cleared and the phone becomes locked again.
Unlocked is what we offer and this is where the IMEI number is unlocked by the network and Apple. This is PERMANENT and any update won’t affect this.
All repairs will be done within the hour dependent on how many we have in the queue, usually quicker so quick enough to pop in on your lunch hour.
All models now take a nano SIM. Your provider should be able to provide you with this size SIM.
We aim to have every order picked and sent out within 72 business hours of receiving it.
Of course, any order of 2 and above we can do a deal on. We are always looking for outlets to partner with so if you have a shop or outlet and want a regular supply, get in touch at firstname.lastname@example.org
Please call us for more details about our collection service.
We accept payments through the website. We accept all major credit and debit cards. If you would prefer to pay cash on collection, this is also acceptable. We are unable to accept cheques.
You have 30 days to return the item for a change of mind or for faulty goods. After this time any faulty item will be replaced or repaired. Your warranty covers you for non accidental damage outside of these times.
You have 45 days to return the item for a change of mind or for faulty goods. After this time any faulty item will be replaced or repaired. Your warranty covers you for non accidental damage outside of these times.
Each unit is CheckMend tested. This is a system that cross references the IMEI with police, network provider and insurance databases to ensure that is hasn’t been reported stolen, had a warranty claim against it, lost or been in an insurance claim.
"I recently bought a refurbished iPhone 6. Very helpful when I phoned up to check a few things. It was delivered within a few days. All good. Many thanks. "
"FANTASTIC! Thank you! Couldn’t ask for any more. Brilliant product. Fast delivery. Very helpful staff on the phone who answer very quickly..."
"Great purchase. Received my product a day before expected and although there was a slight issue with the product it was dealt with professionally and quickly. Very happy with my purchase. I would recommend this company "