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Signing Out of iCloud


Please note that we cannot process any return if your device is still connected to your iCloud account.

To sign out of your iCloud account please complete the following steps:

  1. Ensure your Apple Watch and iPhone are close together.
  2. Open the Apple Watch app on your iPhone and tap the My Watch tab.
  3. Tap your watch name at the top of the screen, then tap the info symbol
  4. Tap Unpair Apple Watch. For cellular models of Apple Watch, tap Remove [Carrier] Plan.
  5. Enter your Apple ID password.
  6. Tap again to confirm.

If you can’t access your iPhone or Apple Watch, or if your Apple Watch isn’t paired with your iPhone and you need to turn off Activation Lock:

  1. On a computer, go to iCloud.com and sign in with your Apple ID.
  2. Go to Find My iPhone.
  3. Select All Devices, then click your Apple Watch.
  4. Click Erase Apple Watch. Select Next until the device is erased.
  5. Click the X next to your Apple Watch.


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