If you’ve got a question about our iPhones or tablets, need to talk to someone about an order, return or repair give us a call, email us or send us a message using the our contact form and a member of our team will get back to you as soon as possible.
Our phone lines are open from:
Monday – Friday: 9am – 5pm
Saturday: 9am – 1pm
Sunday: CLOSED
We aim to process all orders within 2-4 working days. Orders placed on a Friday after 9am or over the weekend will be processed within 2-4 working days from Monday morning.
Monday 22 December
Open: 9:00 am – 5:00 pm
Tuesday 23 December
Open: 9:00 am – 5:00 pm
Wednesday 24 December (Christmas Eve)
Open: 9:00 am – 1:00 pm
Thursday 25 December (Christmas Day)
Closed
Friday 26 December (Boxing Day)
Closed
Saturday 27 December
Open: 9:00 am – 1:00 pm
Monday 29 December
Open: 9:00 am – 5:00 pm
Wednesday 31 December (New Year’s Eve)
Open: 9:00 am – 1:00 pm
Thursday 1 January 2026 (New Year’s Day)
Closed
Friday 2 January 2026
Normal hours resume
🎅 We’d like to wish all our customers a Merry Christmas and a Happy New Year!
01752 696844
returns@theioutlet.com
The iOutlet
Unit 37A Sisna Park
Sisna Park Road
Plymouth
PL6 7FH
orders@theioutlet.com
info@theioutlet.com
01752 342917
Learn More
The iOutlet
1 Ridgeway,
Plympton,
Plymouth, Devon
PL7 2AL
Opening Times
Mon: 09:00 - 17:00
Tue: 09:00 - 17:00
Wed: 09:00 - 17:00
Thu: CLOSED
Fri: 09:00 - 17:00
Sat: 09:00 - 12:30
Sun: CLOSED
01752 696844
Learn More
The iOutlet
Unit 37A Sisna Park
Sisna Park Road
Plymouth
PL6 7FH
Opening Times
Mon: 09:00 - 17:00
Tue: 09:00 - 17:00
Wed: 09:00 - 17:00
Thu: 09:00 - 17:00
Fri: 09:00 - 17:00
Sat: 09:00 - 13:00
Sun: CLOSED
“Absolutely amazing company. Have used them for years.”
Jade Plummer“Quick and friendly service from Holly. Called me back within a couple of hours…”
T H“Definitely recommend and will come back for the future! Thank you again!”
Aoife MayJames Green Limited is not a lender and acts only as an introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply. Please note that Pay in 30 days and Pay in 3 instalments are not regulated by the FCA.
Please note Pay in 30 days and Pay in 3 instalments is not regulated by the FCA. Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by the due date.
James Green Ltd, trading as The iOutlet, is an appointed representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority. Product Partnerships Limited’s FCA registration number is 626349 and its address is Second Floor, Atlas House, 31 King Street, Leeds LS1 2HL. Product Partnerships Limited’s permitted business is to act as a Principal for a network of Appointed Representatives who arrange regulated credit facilities for customers who are purchasing goods from them.
James Green Ltd acts as a credit broker not a lender and can introduce you to Raylo Group Limited (FRN: 841488) and PayPal Credit, a trading name of PayPal (Europe) S.à.r.l et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg (FRN: 470235). We do not receive any commission for this activity. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints,
please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk.
We also offer unregulated Credit agreements through Klarna. Please note that Pay in 3 instalments and Pay in 30 days is not regulated by the FCA. Please use these products responsibly and ensure you can make repayments on time. Finance is subject to status. T&Cs and eligibility apply. Failure to make repayments on time may negatively impact your ability to use Klarna’s products in future.
Please click to view our Financing Initial Disclosure Document (IDD).
