Your iPad battery is checked before dispatch. Here’s how to check it and keep it healthy.
Check your battery health
iPadOS doesn’t show a battery-health percentage. If your iPad’s battery drains unusually fast after a full charge, check Settings → Battery for heavy apps, and contact us if you think there’s a fault.
Look after your battery
- Avoid extreme heat and very long full discharges.
- Use a good-quality charger.
- Turn on optimised/adaptive charging if available.
- Keep software up to date.
If your iPad battery health is below our warranty guarantee, contact us about your warranty.
